Return & Refund Guide
With every order you place at Habib Buy, we hope you love every product you receive. However, we are always ready to assist if things are not as expected.
🔄 Returns
Users have seven days from the date of delivery to initiate a return. The following conditions must be satisfied:
- The product must be unused with the original tags still attached.
- A proof of purchase is mandatory, which includes an order number.
📩 To initiate a return, reach us at support@habibbuy.store or send us a message through WhatsApp
💸 Refunds
Refunds are not processed until the item is returned, and a thorough inspection is done. If everything is in order, we will notify you. Refunds will then be sent to the original mode of payment within 5–10 business days.
❌ Non-Returnable Items
- Items marked Final Sale
- Used or damaged items not due to our error
- Personalized or custom orders
🚚 Return Shipping
Customers must cover the cost of return shipping, unless the item was received damaged, or was sent an incorrect item.
Need help?
Your satisfaction is our top priority, and we can be reached with a message.